Mobile banking applications
Mobile banking applications
A mobile banking application is the main channel of digital interaction between a bank and a client, providing full access to banking products and operations directly from a smartphone. It combines convenience, security and personalization, allowing the client to be in touch with the bank 24/7 and perform any actions - from a transfer to issuing a card - in two clicks.
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Mobile applications have become the main interface for interaction between a bank and a client today. The user gets access to all key financial transactions and services via a smartphone: viewing balances, transfers, paying for services, making deposits and loans, issuing and managing cards, currency exchange, investments, as well as support via chat or call.
The mobile application also includes:
- Push notifications about the movement of funds and events;
- Biometric authorization (Face ID, Touch ID);
- Mobile payments (Apple Pay, Google Pay, NFC);
- Integration with geo-services, marketplaces, cashback services;
- Personal offers, loyalty cards and QR payments;
- Support for multiple languages and availability for iOS and Android.
The system can be integrated with ABS, CRM, anti-fraud systems, user behavior analytics and voice/chat assistants.
Who works with the system inside the bank:
- Digital unit / Director of digital products
- Mobile development and UX/UI design team
- Marketing and communications department
- Information security
- IT and support
System owners:
- Chief Digital Officer (CDO)
- CTO/CIO - for technological implementation and integration
- Director of retail business - for product value and coverage
What strategic objectives do the proposed solutions solve
Turns the bank into a service “in your pocket” — with a full range of financial functions without a branch
This reduces the cost of service, speeds up the customer journey and expands coverage.
Increases customer engagement and the number of transactions thanks to convenience, native design, and instant notifications.
The client responds faster, interacts more, and uses bank products more frequently.
Strengthens the brand and competitive position of the bank in the market, especially among the youth and digital audience
A modern mobile application is the “face of the bank” and the main choice factor for the client.
Make working with documents simpler and faster
Who are the solutions suitable for?
Results after solution implementation
Increase in the number of active users and transactions in the digital channel, which directly increases commission income.
Reduce the workload on branches and contact centers by moving operations to mobile self-service.
Increase customer loyalty through convenience, speed and personalized user experience.
Processes are optimized, routine operations are automated, and employees have more time for truly valuable tasks.
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IT partners
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FINEEO CS
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Fineeo — международная финтех-компания с более чем 17-летним опытом разработки решений для цифровой трансформации финансовых институтов. Мы специализируемся на создании гибких, масштабируемых и безопасных low-code платформ, которые помогают банкам, МФО, платёжным системам и другим финансовым организациям адаптироваться к современным требованиям рынка.
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BRB
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Biznes Rivoj Bansystems — инновационная компания, специализирующаяся на разработке IT-решений для финансового сектора. Мы автоматизируем бизнес-процессы, повышаем эффективность операций и помогаем банкам уверенно двигаться в будущее.
Лапы Хвост и Уши
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SAMARALI
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Разработка и внедрение инновационных IT-решений для бизнеса. Описание: Компания предоставляет услуги по разработке программного обеспечения, интеграции корпоративных систем и цифровой трансформации. Ключевые направления — автоматизация бизнес-процессов, внедрение CRM и ERP, создание веб- и мобильных приложений. Целевая аудитория — банки, розничные сети, логистические компании. Опыт работы с международными клиентами более 5 лет.
Trinity
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