Internal communications and knowledge
Internal communications and knowledge
In a digital and distributed bank, a reliable internal communications system is critically important, uniting teams, creating a unified information environment and facilitating knowledge dissemination. The module includes corporate messengers, knowledge bases, internal portals, collaboration systems and file sharing.
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Key functions:
- Internal chats, channels and groups by interests / projects;
- Corporate portal with announcements, news, templates and regulations;
- Electronic knowledge base with versioning, access rights and search;
- Collaborative work on documents (co-editing, comments, notifications);
- Integration with HRM, L&D, BI, ECM and task accounting systems;
- Support for multi-format content: text, video, graphics, surveys;
- Mobile accessibility and secure access by roles.
Who works with the system inside the bank:
- All employees and teams
- HR and internal communications
- Digital team and IT support
- Compliance and audit (in terms of regulations and documentation)
System owners:
- HR Director / Internal Comms Lead - corporate culture and information
- CIO/CTO - technical implementation, integration and security
- Business unit managers - in terms of content relevance and availability
What strategic objectives do the proposed solutions solve
Increases the speed and quality of information exchange between departments, levels and regions
Employees receive the necessary information without delays and distortions.
Ensures knowledge retention and transfer, especially in the face of staff turnover and growth
Knowledge remains in the system, not in the heads of individuals.
Supports a culture of engagement, teamwork and learning across the organization
Increases productivity, motivation and alignment.
Make working with documents simpler and faster
Who are the solutions suitable for?
Results after solution implementation
Improving internal coordination and speed of decision-making.
Reduce knowledge loss and duplication of work.
Increased employee engagement and satisfaction, especially in the digital environment.
Processes are optimized, routine operations are automated, and employees have more time for truly valuable tasks.
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FINEEO CS
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Fineeo — международная финтех-компания с более чем 17-летним опытом разработки решений для цифровой трансформации финансовых институтов. Мы специализируемся на создании гибких, масштабируемых и безопасных low-code платформ, которые помогают банкам, МФО, платёжным системам и другим финансовым организациям адаптироваться к современным требованиям рынка.
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BRB
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